Last updated 28 July 2020.

Your privacy is important to us. It is Kiwilink's policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

We only ask for personal information when we need it to provide a service to you. This is what you'll find covered in our policy below:

Information we collect
How we use your information
Sharing of information
Where your information is stored and how it's protected
Contact us

Please note: Our website may link to external sites that are not operated by us (eg. YouTube ). Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.



When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site so that we can continue to improve our site and services for customers. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. These are used for functionality on the site, such as keeping you logged into your account while you browse the site or when you ask the site to remember your login for future visits. For more information about cookies, and how to disable cookies, visit
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site or respond to email newsletters. This helps us improve our content and communication with you.

Additionally when you make a donation or attempt to make a donation through the Site, we collect certain information from you, including your name, billing address and your email address. We refer payment information to third party services for processing and we don't store your credit card or PayPal details. Credit card transactions are via Stripe or PayPal and you can view the privacy policies for each of these providers through their own websites. We refer to all of this information as “Donation Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Donation Information.


We use the Donation Information that we collect generally to fulfill any donations placed through the Site (including processing your payment information, and email donation confirmation).  Additionally, we use this Donation Information to:

Communicate with you
Screen our donations for potential risk or fraud
When in line with the preferences you have shared with us, provide you with information or advertising relating to our work. This includes sending emails if you have subscribed to our newsletter list. You can unsubscribe from those emails anytime via a link at the bottom of each email, or you can request removal from the list by emailing us at
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our you browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

If you have permitted marketing cookies, then we will sometimes use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



We share your Personal Information with third parties to help us use your Personal Information as described above.  For example, we use Airsquare to power our online store (you can read more about how Airsquare uses your Personal Information here:  We also use Google Analytics to help us understand how our customers use the Site (you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


WHERE YOUR INFORMATION IS STORED AND HOW IT'S PROTECTED is hosted by and your information is securely stored through their services. Please refer to the Airsquare privacy policy for more details.

When you place a donation through the Site, we will maintain your Donation Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

This policy is effective as of 28 July 2020.